Reviews

Read what our clients have to say about Staples Mill Animal Hospital!

Joey and I just love Dr Shane and Anna. Thank you! —Michele M.

The moment I stepped foot into Staples Mill, I knew it was the perfect place for my pups. Everyone was extremely friendly. Dr. Shane got down on the ground and played with my dogs! Now they have Dr. Henderson who seems to be equally as wonderful. —Katrina M.

The knowledge, warmth, and professionalism of all the staff, along with a great clinic environment, convinced me that I now have a new vet for my pet. —Jay R.

Outstanding vet team from the reception to the veterinarian. Great value for the personalized, friendly service we received. —Jason P.

Staples Mill Animal Hospital is wonderful and located in an area that serves many communities. During my puppy's walk in visit I found they really do practice what they advertise. Thank You! —Suzanne S.

Loved the Drs and staff. No drama, easy conversation and quick service; doesn't get better than that! —Brian B.

From the moment we walked in we were treated like we were the only patient they had. Every step of treatment was explained. The next day I was called to see how our cat was doing. I can't say enough about how professional and friendly everyone was. —Wendie W.

This is the most professional staff I've ever met at a vet clinic. They gave me a tour of their facility since it was my first time. Smelled great, very clean, and follow up calls were very prompt. Staff made my nervous pet be more at ease. —Melanie M.

My pups and I absolutely love Staples Mill Animal Hospital. We are always made to feel special. You can tell the doctors and the staff truly care about each animal that comes in. Thank you for all the excellent care my two furkids. —Diana S.

I was a little hesitant about a Veterinarian office in a strip mall. I've just moved here in September from NH and this is a totally new concept to me. I honestly could not be more impressed with the staff and level of care! —Holly Ann K.

Ana, who is usually skittish, seemed calm and relaxed. Staff talked to her and petted her to keep her calm - not rushing in and moving us along. Tech and Dr. Shane explained problem and went over info. Receptionist very nice and considerate. —Janel M.

We adore Dr Henderson and would follow her just about anywhere! She is such an amazing vet! So knowledgeable and caring and always goes above and beyond to make sure our furry friends are well taken care of! She is the best! —Carrie K.

So happy I switched to Staples Mills when they opened! Best experience from staff, techs, and Doctors I've ever had in Woodbridge. Struggled with finding a vet office that I felt 100% confidence before now. A++ —Meredith B.

Absolutely one of the most professional and courteous business, not just animal hospitals, but any business I have had the pleasure of dealing with. The staff is very knowledgeable and you can see they are extremely genuine in the care of the pets! —Joe C.

Dr. Shane did a great job with a difficult diagnosis. Thankfully and so far, no surgery is required. —Jim P.

The staff was courteous and very informative. I didn't feel pushed to get any procedures done unlike our previous Veterinary hospital. The hospital was very clean and the environment was calm and relaxing. —Jennifer L.

As always we were treated with great care. Dr Shane spends time with her clients and their "pet parents" and answers all questions and concerns in a knowledgeable and compassionate way. We gladly recommend your practice to anyone who has pets! —Desiree B.

I am so glad to have you guys close by...it has made my life a lot easier! Everyone is so friendly and professional. I appreciate how much you care about my dogs and it shows. Thank you!!! —Leslie D.

I wish I could find a physician to provide me with the quality of care you give my animals. Truly the best veterinary care I've ever had for any of my animals. Thank you for the excellent service. —Ellen P.

We love you guys!! We followed Dr. Henderson there from another clinic and we are glad we did. Everyone one has treated us well and we've had a great experience there. If I have any questions, you guys are very quick to get back to me. —Shawn B.

Best caring vets we know. They are so good to our pets. The staff is friendly and has great customer service. We love Dr. Shane. —Kim C.

Staples Mill always provides me and my growing puppy with the absolute BEST service! They stand above the rest for their deeply caring, professional, and talented doctors, technicians, and staff, who work to understand my dog's needs and educate me! —Sara W.

Great service! By far one of the best vet offices I've been and I've been to ALOT! —A. Miller

Georgia is not afraid to go to vet now. Before she use to growl at the doctors and they had to muzzle her. She now rolls over for the tech and doctor to rub her belly. Thank you for being so patience with her. —D. Sears

You always treat Koby with kindness and love. —C. Carreras

Everyone is awesome. I am glad I found you. It is a night and day difference from our previous vet. The previous vet even recommended a behavior specialist forr our dog. She is calmer and is not as nervous here. Thanks for caring about our girl. —C. Curry

The staff is always so nice and Ifeel my dog always has a great visit —M. Monn

It is always a calm and professional experience, and I love the atmosphere of the lobby area...very welcoming. The entire staff is so friendly and personable...you really know that your pet is in great hands. Thank you! —S. Pilato

We are so fortunate that Staples Mill Animal
Hospital is located in our neighborhood. Both of
our large dogs have been cared for by Dr. Shane
and her always reliable staff and assistants.
They are compassionate and honest in their
assessments of our pets, not to mention, fairly
priced for the care that YOUR pet will receive.
About a month ago, we lost our loveable lab, and
only through the sensitivity of the Staples Mill
family, were we able to feel some peace as our
puppy passed. The cremation and return of his
ashes were prompt, and just as we have been
missing him terribly this week, we received a
letter from VT College of Veterinary Medicine
indicating that Dr. Shane made a donation to the
university in honor of our dog.

Many thanks and blessings to the family at SMAH
for all that you do to care for our pets.
—The Lynch Family

Courteous, professional, empathetic, kind, thoughtful and very through. Sadie felt very comfortable and less stressed than she has at other hospitals. She wants to thank all of you from front door to home for making her feel welcome! —Adrienne H.

Everyone was friendly and helpful. The facility was state of the art and the treatments offered were technologically advanced. The prices were reasonable, especially for such innovative techniques. It was a pleasant experience from start to finish. —Staples Mill Client

All my pets needs were met. I understood everything that was happening. The hospital was clean and home like. You can tell Dr.Shane and her team are happy and proud to be serving our community of 4 legged friends! —Lauren G.

Dr. Shane and the Staples Mill Team are the BEST!!!! I am so glad Dr. Shane is back in the Woodbridge area! You all provide exceptional care to my animals. I appreciate how you keep me informed to the care that is needed for my pets. The Animal Hospital is so warm and friendly and made my Harlee really feel at home. Thank you for all you do! We look forward to coming back soon! —Lauren G.

Not only did the staff talk to me to see what I noticed wrong, but they got on Boomer's level to give him attention and check him over. Talking directly to him in a way. They always take such great care of my dog. —Brandy L.

The staff was very respectful and loving to my puppy. I left very satisfied with all the information and care they provided. Went home with a happy vizsla. I would recommend them to anyone, and so glad I chose Staples Mill Animal Hospital for Duke! —Stephanie R.

This was without a doubt the cleanest and nicest animal facility we've ever been in. I loved that the staff prioritized our cat's feeling of well-being and used Feli-Way and a soft blanket. He was able to acclimate and he actually relaxed! Wonderful. —Kristen G.

Dr Shane saw us without an appointment in a relatively short amount of time for a busy weekday morning. She diagnosed my dog's problem quickly and with confidence and resolved the problem. The support staff is great as well. —Richard B.

Dr. Shane and her staff are wonderful -- very thorough and caring! They made my pet (Nutmeg) feel very welcome and comfortable and I appreciate all each staff member puts into their jobs! They are a great addition to the neighborhood! —Stephanie P.

Everyone was very friendly, they made it a calming and positive visit for my cat I will definitely tell my friends about them, and how excited I am to find someone I trust to take care of her. It was clean and oder free.. pleasant. —Jane H.

Very professional and compassionate. We were extremely pleased with the entire staff and facility. —Kathy H.

This place is AMAZING!! I know my pets will be taken care of.. I have faith and trust that they will get the BEST treatment possible.I love the staff,and the facility is super clan and organized!!Thank you for all you do! I also LOVE the coffee bar! —Carrie H.

Everyone at the office was so kind, knowledgeable and professional. The office itself was beautiful and inviting. My dog was also given a great deal of love and attention. Our whole experience was amazing and I've already recommended you all! —Celeste S.

I got the feeling that the vet tech, administrative assistant, and even the doctor cared about Caesar as much as I do! I've never seen a doctor get down on the floor and snuggle with my dogs before our visit at Staples Mill. Everyone was so nice! —Katrina M.

You were so kind to my dog and solved his problem. He is feeling much better. —Barbara G.

Between the way the staff interacts with me as well as my pet I could not ask for more. I feel the prices are fair and quality is through the roof! I would recommend staple mills without blinking, I already have as a matter of fact. —Crystal L.

Dr. Shane and her staff were very courteous to both me and my pets. I was especially impressed with her help in sorting through the differential diagnosis of Roscoe's eye issues. Her use of colleagues to assist is greatly appreciated. —Ellen P.

The staff was very knowledgeable and professional. They took the time to talk to us about our dogs and to answer our questions. They went above and beyond, while we were in the office and afterwards with the follow up. —Jim H.

Dr. Shane is amazing. My very active puppy did great for his shots for his first visit with her. The staff was so kind & even called to check on Chewie after his visit. How awesome! —Alli B.

Incredible care. We are so happy to have a state of the art Vet and facility in the neighborhood. Pricing was reasonable. Everything explained clearly and great after care follow up. THANK YOU!!! —Sue L.